Shipping Policy

Thank you for shopping with Vivid Bay. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that orders are not processed or shipped on weekends or holidays.

Shipping Time

Shipping times may vary depending on your location. On average, delivery takes 7–12 business days after your order has been shipped.

While we do our best to ensure timely delivery, shipping times may occasionally be affected by external factors such as carrier delays or customs processing.

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.

Shipping Address

Please make sure your shipping address is correct at checkout. Vivid Bay is not responsible for orders shipped to incorrect addresses provided by customers.

Delayed or Lost Packages

If your order is delayed or you believe it may be lost in transit, please contact our support team and we will assist you as quickly as possible.

Contact Information

If you have any questions regarding shipping or your order, please contact us:

Email: VIVIDBAY3232@AOL.COM
Address:
13 Fairfield Street
Bristol, CT 06010
United States